EaseUS 1 on 1 Remote Assistance
- Quick help at your own home or workplace
- Easy and convenient connection via TeamViewer software
- Premium technical support with our professionals
EaseUS 1-on-1 Remote Assistance gives EaseUS representatives the ability to control your computer for troubleshooting purposes. Using this service, support representatives will have full access to your system, to analyze the configuration of your system, view and edit your files and registry, view and comment on your screen. Please remain at your system throughout the entire session to monitor all actions taken. Once your session begins, you will always have overriding control by movement of your mouse. You will also be able to discontinue the session at any time by closing the remote session tool.
| EaseUS product without Service | Remote service per incident | Annual premium support | Lifetime premium support | |
|---|---|---|---|---|
| Price | / | | | |
| Chat | yes | yes | yes | yes |
| yes | yes | yes | yes | |
| Remote assistance | Standard* | Premium* | Premium* | Premium* |
| Phone | no | yes | yes | yes |
| Initial Response time | 24h | 12h | 12h | 12h |
| Validity | / | Until the specific technical issue is solved |
1-year | lifetime |
* Standard Remote Assistance: Remote assistance is only provided when needed. EaseUS Tech Support team will use remote assistance for troubleshooting and technical issues fixing.
Get prompt and efficient remote assistance for EaseUS products, such as backup solution configuration, partition adjustment and management, disk clone, applications transfer, etc.
Optimize and maintain Windows computer performance to keep it running smoothly.
Fix Windows boot issue caused by various reasons, such as Windows update, hardware replacement, etc.
Evaluate your computer, and provide a possible hardware upgrade solution.
Fix Windows error, solve the problems encountered when using the computer, and configure windows environment.
Fix corrupted HDD/SSD (non-physical damage), recover the lost partition, wipe data, etc.
With EaseUS Remote Service, almost all the common computer related questions can be resolved by our professionals.
2004
EaseUS Founded
1,500,000
Disk Clone Users
20,000+
Loyal Partners
160+
Countries Are Covered
Zaphod Beeblebrox
1 review
Great support, very understanding.
They spent a significant amount of time trying as many options as they could until they managed to get it to work, promising a total refund if they ended up unable to and after a good five hours of work they were able to complete the repair without any ill side effects. Very friendly, very polite, very helpful, thank you.
Data of experience:October 04, 2022
Btodsk
3 review
Terrific support!
I bought EaseUS Partition Master Pro and needed support. The support team was very friendly and could help solve the issue. Great works!
Data of experience:September 13, 2022
Richard Fitzmaurice
1 review
Excellent support, as always.
Excellent support. Knowledgeable, helpful and dealing with a client that kept losing the Chat sessions. Several agents were involved with my slooow responses. I’m a long time customer that has always been satisfied with EaseUS support.
Date of experience:September 03, 2022
罗摩
1 review
Precise support.
Good and precise support.. No delays... real quick... Clear understanding of the problem and efficient response. Thanks and keep the good work.
Date of experience:August 27, 2022
EaseUS Disk Copy copies any disk or partition sector-by-sector for an exact copy of the original. Disk Copy is a perfect tool for upgrading your operating system to a new, larger hard drive, or just making a quick clone of a drive full of files. Its with easy-to-use interface, this app is a fast, effective tool for quick drive copying.
- ByLifehacker Editor
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