Please click the golden upper arrow at the topside of the software and then enter the license code to activate the software.

是的,价格MobiMover包括一生updates if you buy it from our official website.

There are two ways to update MobiMover to the latest version. One is to check for updates within MobiMover directly.

The other one is to download the latest version of MobiMover from our official website straightforwardly: //www.leppardrock.com/phone-transfer/

1. The anti-virus software is running and blocking the connection.

2. Your USB cable is loose or broken.

To fix this issue, please follow the troubleshooting steps:

1. Reconnect the iOS device or give another USB cable a try.

2. If you are connecting the iOS device to the computer for the first time, please remember to tap Trust on the device when it prompts for authorization.

3. Please close anti-virus software temporally.

If problem persists, please send your details to[email protected]directly. And our Support Team will provide you with available solutions as soon as possible.

1. Tap Setting on your iPhone screen.

2. Tap on your Apple ID.

3. Tap on iCloud option

4. You could see the options for Mail, Contacts, Calendars and others, please choose the one you want to transfer and turn it off. If you get a prompt message, choose "Keep on my iPhone".

5. Now, you are able to transfer the data after turning off the iCloud option.

If you want to switch one device to another one as the target device when using Mobimover, please click the name of the device you prefer from the drop-down menu.

Sometimes, we will fail to complete the transfer task. To troubleshoot the issue, please send us the error report to[email protected]for analysis.

For the windows version: press Win+R key at the same time to open Run, then input %temp% in Run to open the temp file directory, you can find the MobilMover\Log\EuMM.log file in temp folder and then send it to us.

You can find the transferred videos under the default Video app or TV app on iOS device.

Yes, the price for EaseUS MobiMover includes lifetime updates if you buy it from our official website.