WhatsApp Couldn't Restore Chat History: Fixed Here!

WhatsApp users run into a lot of problems. And one of those problems happens to be the dreaded WhatsApp couldn't restore chat history error. This error can compromise not only messages but also valuable media files. There are quite a few viable fixes that users can try and that's what this article will explore. Now, let's dive right into it and understandhow users can restore chat history on WhatsApp.

️Part 1. Six Complete Fixes to WhatsApp Couldn't Restore Chat History

Generally speaking, users would like tobackup Whatsapp messages to new phonewith cloud backup. For Android users, they are expected to back up WhatsApp data to Google Drive, while Apple users can back up WhatsApp messages to iCloud.

What to do if WhatsApp couldn't restore chat history?Here are six fixes to try and make existing WhatsApp data work:

Let's see how to fix 'WhatsApp couldn't restore chat history' with the six troubleshooting methods!

1️⃣Check Storage

The first thing users should do is do some basic checks like find out whether or not they have enough storage to download and restore WhatsApp Backup data. This is one of the main causes of this error and here's how to ensure the device has enough storage:

Step 1.Head into Settings.

Step 2.Find iPhone Storage.

Step 3.See if there's enough storage (at least 10GB or more).

2️⃣Check the Internet Connection

Another fix that a lot of users found is simply by checking their internet connection. One of the easiest ways to check the internet working is by browsing. That means if the user is able to browse or watch YouTube videos. If all works fine then that means the internet is fine. If not, then they can try this:

Step 1.Locate the router's back.

Step 2.Press the router's power button to turn it off.

Step 3.Wait around 10-15 seconds.

Step 4.Turn it back on again.

3️⃣Check WhatsApp/Phone Updates

Any pending WhatsApp update might also cause this problem and nag the users/prevent them from restoring their chat history. That's why it's important to head to App Store and find out whether WhatsApp is pending updates like this:

Step 1.Open the app list on App Store.

Step 2.Check if there's anUpdatesign next to WhatsApp.

Step 3.Update WhatsApp.

4️⃣Disable/Enable iCloud Drive

Disabling then Enabling iCloud Drive also seems to fix the problem for a lot of iPhone users. This prompts iCloud to work again properly and it's basically a "turn it off and on again" type of solution. Here's how the method can be tried:

Step 1.Head into the iPhone settings app.

Step 2.Tap on the iPhone username.

Step 3.Find theiCloudoption.

Step 4.Tap on theiCloud Driveoption.

Step 5.Now toggle iCloud Drive off and on again.

5️⃣Force Restart

Force restarting a device also seems to get rid of this issue for a fair number of users. It simply prompts key services in system needed for WhatsApp to run properly. Here we will take an iPhone for example to demonstrate how toforce restart an iPhone:

Step 1.Press and release theVolume Upbutton.

Step 2.Press and release theVolume Downbutton now.

Step 3.Now press and hold theside/powerbutton until the Apple logo flashes.

6️⃣Reinstall WhatsApp on the Phone

重新安装WhatsApp似乎也获得成功or people struggling to fix this problem. But it's essential to remove WhatsApp entirely instead of updating it. That's why it's important to delete WhatsApp from iPhone first:

Step 1.Tap and hold the WhatsApp icon.

Step 2.Tap on theRemove Appoption.

Step 3.Now confirm by tapping删除App.

Step 4.then tap the删除option once more.

Step 5.Reinstall WhatsApp from Apple's App Store.

Users might have to try more than one fix. Because if one fix works then the other might now. So it's better to try a couple of them to make sure it works properly.

Further Reading:

️Part 2. How to Restore WhatsApp from Google Drive and iCloud Correctly

This part comes after installing a new WhatsApp or reinstalling the existing one. In either iPhones or Androids, users are asked whether or not they'd like to restore the files that they have through existing Backup on either Google Drive or iCloud.

Here's what Google Drive users need to do to restore WhatsApp from Google Drive:

Step 1.Reinstall/Install WhatsApp.

Step 2.Enter the phone number and proceed.

Step 3.Restore backup from Google Drive when prompted.

Step 4.Now just let the restore finish.

Now it's a little bit different for iPhone users as iCloud works differently compared to Google, and here's what iPhone users will have to do:

Step 1. Reinstall WhatsApp and set it up with the phone number.

Step 2.Head intoWhatsApp Settings.

Step 3.Then promptChat Settingsby tapping on that option.

Step 4.Now tap onRestore from iCloud.

Step 5.Then tap onRestore Chat History.

This will restore chats on WhatsApp for both iPhone and Android users respectively—while using their respective cloud solutions, i.e., iCloud and Google Drive.

️Part 3. Can I Restore WhatsApp from Google Drive to iCloud

Users cannot restore WhatsApp from Google Drive to iCloud.The reason behind that is simple; iCloud is for iPhones and Google Drive is for Androids. It is not really a perfect solution for iPhone users even though Google Drive can be used for importing contacts and photos/videos.

And iCloud is not even available in any shape or form for Android users. That means both sides are unable to converge their data in terms of cross-platform data transfer. That means there's no way to transfer or restore WhatsApp data from Google Drive to iCloud or vice versa.

Now there are some shady techniques that some tech blogs online offer. However, those techniques are not to be trusted to ensure the devices keep working properly and users can try other viable methods of restoring WhatsApp on their iPhone or iCloud.

️Part 4. Best Alternative to WhatsApp Google Drive/iCloud Backup

There aren't any great in-built alternatives to using iCloud or Google Drive. However, there is one third-party alternative that's not only the best but also the easiest when it comes to restoring WhatsApp chats.

The program in question here isEaseUS ChatTrans,这是一个优秀的第三方工具,勒ts iPhone users move their WhatsApp data effortlessly. But it doesn't only work for iPhone users, as Android users can use it all the same. It can help them transfer:

• It can transfer messages and chat histories
• It can transfer media like videos and images
• It can transfer contacts and documents
• And it can also transfer WhatsApp Business.

Moreover, it works for iPhone and Android phones, be it transferring from iPhone to iPhone or from Android to Android. Click below to free download it now.

Step 1.Connect your device to your computer via a USB cable. Open EaseUS ChatTrans on your computer and select "WhatsApp."

Step 2.Click "Restore & View" from the left sidebar menu. Once you confirm the connected device, click "Restore."

Step 3.A pop-up window will pop up and ask if you really want to restore WhatsApp to your device and you just click "Restore" to start.

Step 4.Wait for the process to complete. Then click "Done" to dismiss it.

️The Bottom Line

These are some of the best methods to fix the problem if WhatsApp is unable to restore chat history. This error can be annoying and can cause a noteworthy total of data loss to the users. But that doesn't make it unfixable as was demonstrated throughout this article.

Now all the methods in this article are quite complicated except for one of them. That's why it's better to use EaseUS ChatTrans as it's not only effective but also the easiest of the lot. That alone makes it the best way to fix this problem and transfer WhatsApp data from one phone to another.

️FAQs on WhatsApp Couldn't Restore Chat History

Users always have more questions and that's what we always consider when providing fixes for issues like this. That's why here is a list of frequently asked questions by people and their answers to assist users further:

1. Where is WhatsApp chat backup stored in Google Drive?

WhatsApp is placed in the primary storage on Google Drive. That means users will have to head to the My Drive option and then select the Storage View option. After that, they will be able to see the WhatsApp backup file under the WhatsApp backup name.

2. Why is WhatsApp chat backup missing from Google Drive?

WhatsApp data might be missing from Google Drive for a couple of reasons. The first could be the fact that Google Drive was wiped out or there was no backup set for Google Drive in the first place. Another could be that the user trying to locate backup is logged into another/wrong Google Account.

3. How do I access my WhatsApp backup on iCloud?

There isn't exactly a folder in iCloud where users can go and see their WhatsApp data. Apple keeps files like this highly encrypted and hidden from users to avoid any mishaps. That's why it can only be seen with specialized software.